Western Emergency Relief Network

All the ways to help

Volunteer with us

WERN has no paid staff at all. Everything that happens at the warehouse happens because someone volunteered to do it.

Give us a call

03 8372 4110

10am – 2pm, Tuesday to Friday. Ask for the Administration Manager.

Or email administration@wern.org

What volunteers do

Warehouse
Sorting, cleaning, moving and preparing goods for families collecting them.
Truck crew
Collecting donations from homes across the nine council areas, Tuesday to Thursday.
Electrical testing
Qualified testers check and tag whitegoods and electrical items before they go out.
Client support
Walking case managers and their clients through the warehouse on selection appointments.
Office and administration
Answering calls, booking appointments and keeping the schedule straight.

What it involves

Most volunteers come in one day a week. The warehouse is open 10am to 2pm Tuesday to Friday. There is a job for most levels of fitness and confidence, and it is not all heavy lifting.

Closed-toe shoes are required in the warehouse, and we provide safety vests.

Five WERN volunteers in high-visibility vests standing with the WERN truck outside the Ravenhall warehouse.
Part of the WERN volunteer team at Ravenhall.

Or leave your details

Fill this in and someone will call you back. It is short on purpose. We would rather have a conversation than a form.

Just so we know how far you would be travelling.

Warehouse, truck crew, testing or office. “Not sure yet” is a perfectly good answer.

The warehouse runs Tuesday to Friday.

We use what you send here only to reply to you. It is emailed to the WERN team and not stored on this website.

There is also a printable Volunteer Application Form on the documents page if you would rather fill one in and email it.