Western Emergency
Relief Network
Support for families in the West

Back to All the ways to help

Volunteer with us

Almost everything that happens at the warehouse happens because someone volunteered to do it. Volunteers gave 11,254 hours in the most recent year, more than double the average of the decade before it.

Give us a call

03 8372 4110 warehouse

0476 104 736 mobile

10am – 2pm, Tuesday to Friday. Ask for the Administration Manager.

Or email administration@wern.org

What volunteers do

Truck drivers and jockeys
Collecting furniture and goods donated by the public and bringing them back to the warehouse.
Sorting crew
Sorting, shelving or recycling the goods that arrive each day, and helping clients choose linen, blankets, clothing and kitchenware.
Client support and warehouse assistants
Loading and unloading, keeping the warehouse tidy, minor repairs, and looking after visiting agency workers and their clients.
Electrical goods testers and appliance service
Checking and servicing electrical items. WERN believes this service is close to unique among organisations like it, and it needs volunteers with the technical skills to do it.
Administration assistants
Data entry and reporting, booking selection and collection appointments, and answering enquiries.

What it involves

Hours are flexible. Volunteers negotiate times that suit them, and the warehouse asks only that you give notice when you cannot make a day you are down for.

You are given an orientation before you start. On duty, volunteers wear a WERN shirt or apron and a name badge. Closed footwear is required in the warehouse, so no sandals or open shoes.

From WERN’s Volunteer Orientation Guide, June 2020.

Five WERN volunteers in high-visibility vests standing with the WERN truck outside the Ravenhall warehouse.
Part of the WERN volunteer team at Ravenhall.

Or leave your details

Fill this in and someone will call you back. It is short on purpose. We would rather have a conversation than a form.

Your name(required)

First name

Last name

We use what you send here only to reply to you. It is emailed to the WERN team and not stored on this website.

The printable Volunteer Application Form and the Volunteer Orientation Guide are both on the documents page, if you would rather read up first or fill a form in and email it.