Western Emergency Relief Network

About WERN

Western Emergency Relief Network makes a difference to people in our community who are in need, by providing emergency relief through our member welfare agencies.

What WERN does

WERN is a non-profit incorporated association, registered as a charity with the Australian Charities and Not-for-profits Commission, holding Deductible Gift Recipient status with the Australian Taxation Office.

We supply good quality second-hand furniture, electrical goods and whitegoods to people in need, without charge. The warehouse is at 23 Westwood Drive, Ravenhall.

The people we assist have an urgent need following trauma or loss such as long-term illness, unemployment, loss of a home through fire, family violence, lack of family support, homelessness, or refugee status. Many are moving into an empty property with nothing.

How it works

Our volunteers collect, assess, repair and clean donated goods. Electrical items are checked and tagged by qualified testers before they go out.

Clients are referred by accredited case managers at our 52 member welfare agencies. There are 466 accredited case managers currently working with WERN. The case manager and client attend a selection appointment together and choose what is needed from the warehouse floor.

More about getting help from WERN

Two WERN volunteers in high-visibility vests packing crockery and kitchenware into starter packs at a workbench.
Volunteers packing kitchenware starter packs at Ravenhall.

Where we operate

The municipal councils in the WERN area of operation are:

Brimbank · Hobsons Bay · Hume · Maribyrnong · Melton · Merri-bek · Moonee Valley · Moorabool · Wyndham

Clients outside this area may be considered for limited support at WERN’s discretion.

What WERN has done

People assisted
15,500
Goods donated
$3.7m
Items provided
151,000
Volunteer hours
61,000
Collections
5,500

Since WERN began. Every hour of it volunteered.

Rotary

WERN is an endorsed Rotary District 9800 Community Service Project. Rotary Clubs from Bacchus Marsh, Melton Valley, Wyndham and Sunshine took the lead in establishing it, and membership now extends to 14 clubs across Melbourne’s north and west.

  • Bacchus Marsh
  • Caroline Springs
  • East Keilor
  • Essendon
  • Essendon North
  • Eynesbury
  • Hoppers Crossing
  • Melton Valley
  • Pt. Gellibrand
  • Werribee
  • West Footscray
  • Williamstown
  • Wyndham
  • Yarraville

Member Clubs nominate two representatives to the WERN Committee of Management, from which the Board is elected. Club representatives also act as WERN Community Support Representatives, able to access the warehouse for community needs identified in their own area.

Forms for Rotary Clubs

Run by volunteers

WERN is run and staffed entirely by volunteers, and depends on the generosity of individuals, businesses, community organisations and local government to fund its operations.

Volunteering with WERN
The organisations that support us

Get in touch

Phone 03 8372 4110
administration@wern.org
23 Westwood Drive, Ravenhall VIC 3023

ABN 14 996 811 021 · Registered association A0062464M